Cancellation and Refund

 Effective Date: 01-05-2025

At ZOOVI CONSULTANCY SERVICES, we strive to provide transparent and reliable financial consultancy. This Cancellation and Refund Policy outlines the terms under which cancellations and refunds may be requested.

1. 🛑 Service Cancellation

• Clients may request cancellation of consultancy services within 24 hours of booking, provided the service has not yet been delivered.

• Cancellations must be submitted via email to [your email address] or through our contact form.

2. 💰 Refund Eligibility

Refunds may be issued under the following conditions:

• The service was canceled within the eligible time frame.

• The service was not delivered or initiated.

• There was a technical error or duplicate payment.

Refunds will not be issued for:

• Services already rendered or partially completed.

• Change of mind after service delivery.

• Failure to provide required documentation or information on time.

3. ⏳ Refund Process

• Approved refunds will be processed within 7–10 business days.

• Refunds will be credited to the original payment method.

• We are not responsible for delays caused by payment gateways or banks.

4. 📞 Contact for Refunds

To request a cancellation or refund, please contact us at:

• 📧 Email: ZOOVI.CREATION@YAHOO.COM 

• 📞 Phone: 8100903050

5. ⚖️ Governing Law

This policy is governed by the laws of India. Disputes will be subject to the jurisdiction of courts in West Bengal.