Shipping and Delivery Policy

 

🚚 Shipping and Delivery Policy

Effective Date: 01-05-2025

At ZOOVI CONSULTANCY SERVICES, we provide digital financial consultancy services, including personal loan guidance and documentation support. This Shipping and Delivery Policy outlines how and when our services and digital products are delivered.

1. 📦 Service Delivery

• All services are delivered digitally via email, WhatsApp, or other agreed-upon communication channels.

• No physical shipping is involved unless explicitly stated.

2. ⏱️ Delivery Timeline

• Standard consultancy reports or documents are delivered within 2–5 business days after confirmation and receipt of required information.

• Urgent services may be available upon request, subject to additional charges.

3. 📧 Delivery Method

• Digital files (PDFs, Word documents, etc.) are sent to the email address or phone number provided during booking.

• Please ensure your contact details are accurate to avoid delays.

4. 📩 Non-Receipt of Services

If you have not received your service or document within the expected timeframe:

• Check your spam or junk folder.

• Contact us immediately at ZOOVI.CREATION@YAHOO.COM or +91 8100903050.

5. ⚠️ Responsibility

• We are not responsible for delays caused by incorrect contact details or failure to provide necessary documentation.

• Once the digital product is sent, it is considered delivered.

6. ⚖️ Governing Law

This policy is governed by the laws of India. Any disputes will be handled under the jurisdiction of courts in West Bengal.